Terms of Service
1. Acceptance
These Terms of Service ("Terms") govern your use of roxii.ai and all related products operated by roxii.ai ("we", "us", "our"). By creating an account or using the service, you agree to be bound by these Terms. If you do not agree, do not create an account.
2. Eligibility — adults only (18+)
You must be at least 18 years of age to create an account or use roxii.ai. This age requirement is not about the content (the service is fully moderated and SFW) — it is about the depth of data we collect and process to make the product work.
roxii.ai stores conversation history, extracts structured information about you, builds profiles to power memory and continuity across sessions, and uses automated systems to interpret your messages. Federal law (COPPA) restricts collection of personal data from children under 13. State laws (notably California's CPRA and Age-Appropriate Design Code Act, and AI-companion legislation such as California SB 243) impose additional protections for users under 18, including limits on profiling and special handling of sensitive personal information. Our system architecture cannot accommodate these minor-specific obligations at the depth of data we process. We therefore restrict the service to adults.
By signing up, you affirm that you are 18 years of age or older. The service is available only to users in the United States; use of the service from outside the United States is not authorized. You also confirm you have the legal capacity to enter into these Terms in your jurisdiction. If you are under 18, you must not create an account, and we will close any account we discover belongs to a minor.
3. Nature of the service
Characters on roxii.ai are AI personas. They are not real people, do not have lived experiences, and any sense of relationship is a product of language modeling, not human consciousness. Conversations are generated by large language models and may contain inaccuracies, hallucinations, or content that does not reflect reality. Do not rely on a character's output for medical, legal, financial, or psychological advice. The service is not a substitute for professional human care.
4. Content moderation
roxii.ai is a fully moderated, SFW-only service. Input and output pass through automated moderation layers; messages that violate our Acceptable Use Policy may be blocked, walked back, or reported. We do not allow sexually explicit content, instructions for self-harm or violence, content depicting minors, or attempts to manipulate the moderation system.
5. Fees, subscriptions, and tokens
roxii.ai offers paid subscriptions and one-time token-pack purchases. Subscriptions renew automatically at the price disclosed at signup until you cancel. Token packs grant immediate access to additional usage and are consumed against AI inference costs as you use the service.
Payments are processed by our merchant of record, Paddle, who handles billing, tax collection, and chargebacks on our behalf. The amount charged at checkout reflects any applicable US state and local sales tax.
We may change subscription or token-pack pricing with at least 30 days' notice to active subscribers; pricing in effect at the time of purchase applies to the current billing period. You can cancel your subscription at any time from /account/billing; cancellation takes effect at the end of the current billing period. Refunds are governed by our Refund Policy.
6. Account responsibilities
- You are responsible for all activity on your account.
- You agree to keep your credentials confidential.
- You must notify us promptly if you suspect unauthorized access.
- One person, one account. Do not create duplicate accounts to circumvent rate limits.
- Do not attempt to manipulate, jailbreak, or otherwise coerce the AI models into producing content the product is not designed for — including sexually explicit content, instructions for self-harm or violence, content depicting minors, or anything that violates our Acceptable Use Policy. Repeated attempts may result in suspension or termination.
7. Acceptable use
Use of the service is subject to our Acceptable Use Policy and Community Guidelines. Violation may result in immediate suspension or termination of your account.
8. Content and intellectual property
All character images, audio, character bibles, and original prompts on roxii.ai are owned by roxii.ai or its licensors. You may not redistribute, scrape, train models against, or use this content outside the platform without written permission. Conversation transcripts that include character output remain subject to these terms; you have a personal-use license to your own conversations but not the rights to redistribute character-generated content.
9. Termination
We may suspend or terminate accounts for violations of these Terms, for behavior we determine to be unsafe to ourselves, our users, or our characters' integrity, or otherwise at our reasonable discretion. Refunds following termination are governed by our Refund Policy.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT YOUR DATA WILL BE PRESERVED.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, roxii.ai AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (i) THE FEES YOU PAID TO roxii.ai IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (ii) ONE HUNDRED U.S. DOLLARS ($100). The foregoing limitations do not apply to (a) liability for fraud, willful misconduct, or gross negligence; (b) liability that cannot be limited under applicable law; or (c) your indemnification or payment obligations.
12. Indemnification
You agree to indemnify and hold roxii.ai harmless from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your use of the service, your violation of these Terms, or your violation of any rights of another.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated via email or in-product notification. Continued use of the service after the effective date of a change constitutes acceptance. If you do not agree to a change, your remedy is to stop using the service and request account deletion.
14. Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Disputes arising out of these Terms or the service shall be resolved in the state or federal courts located in California.
15. Contact
Questions about these Terms can be sent to support or by email to legal@roxii.ai.